SECTION 6 -– SHIPPING
Shipping fees and associated costs (Shipping Charges) are all for your account. You may be charged USD/EUR/GBP 8.95 for Shipping Charges but actual Shipping Charges may be higher depending on your location and other factors. Shipping Charges for your order will be calculated and displayed at checkout.
Delivery will take up to 30 days and delivery delays can occasionally occur. Shipping charges for your order will be calculated and displayed at checkout. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are for your account (tariffs, taxes, etc.). We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
For items not received, you can file a claim within sixty (60) days from order date. We reserve the right and discretion to reject claims after that time frame. For timely filed claims, we will:
- Open an investigation with our shipper (takes 7-10 days to complete);
- In case of confirmed non-delivery, carrier typically will find and deliver your package; and
- In case of confirmed non-delivery and your package is not found, we will either refund you or replace your order.